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FAQs
How Does It Work?
- Place Your Order: Once we receive your order, our talented designers will begin designing your bespoke order to your unique specifications.
- Review Your Custom Design (2 to 4 days): You'll receive your design within the next 2 - 4 days. You can preview your final product on our website (Help Center) by entering your email address and order code, and you let us know if you care happy with the design.
In order to offer 100% satisfaction, we offer unlimited design revisons until you’re delighted with the final result. - Approve & Produce: Upon your approval, we bring your bespoke art-line design to life through our sustainable approach to design production.
- Shipping: Depending on where you’re from, you can expect to receive your design between 2 - 8 days for the US and Canada and 8 - 21 days for non-continental shipping.
- Receive it: Light it Up, enjoy it.
Can I See The Design Before Purchasing?
Since each product is entirely hand-drawn by our talented artists, you will need to place an order before we can start drawing your art-line design.You'll be able to preview your design and your final product after your purchase on our website under Help Center.
We offer free unlimited revisions to ensure you are completely satisfied with your design.
Will I Be Able To Mend Or Adjust My Order?
Yes, when you preview your bespoke item on our website, if you are not satisfied with the colours you chose, you can still mend or adjust it with a small charge after reviewing your purchase.
Your satisfaction is important to us.
What If I am not Happy with The Design And The Final Product?
We offer unlimited revisions so that you can be assured that you get the design that you want.
We also give the chance for you to mend or adjust your final product when you preview your design in our Help Center page.
Your satisfaction is important to us.
What Is The Turnaround Time?
Once we receive your order with your image, within 2-4 day, you will be able to preview and approve your bespoke design on our website, under Help Center.
Once you approve the design, we will create your product, which will be completed and ready to be shipped to you within 1-3 business days.
Once your item is finalised, it will be securely and carefully packaged and shipped.
For United States and Canada orders, our estimated delivery time is between 2 and 8 business days, depending on whether you opt for standard, priority, or express shipping.
For further details about our delivery times, please refer to our shipping policy page.
Do You Only Create Art-Line On Pictures?
Our main designs are inspired by your favourite pictures, but we're versatile and we can design and create anything you wish to suit your unique style and taste.
Our website features a diverse range of unique custom products, such as bespoke outlined jewellery, key-rings, LED night lamps, acrylic standing plaques, phone & tablet covers, hoodies, sweatshirts, t-shirts, digital and bespoke art wall prints.
Check out our beautiful and inspiring gallery to get inspiration!
If you would like to have help with choosing your bespoke item or to simply choose the best photo, please get in touch with us at contact@treasureartlines.com
Phone and Tablet Covers Details
Satisfaction Guarantee
As our bespoke designs are uniquely handmade to each customer, we are unable to provide preview before placing an order.
Please refer to our Get Inspirated Gallery to get a feel for that your item would look like.
We offer unlimited revisions on your design. If you are not 100% satisfied with the colours you have chosen for your bespoke item, we offer you the opportunity to mend or adjust your order when previewing and approving your final product.
Our 100% satisfaction guarantee service guarantees that you are completely satisfied with the final piece, ensuring a unique and personalised experience with our bespoke items.
Adjustments Fees Applies.
Why choose us
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Unlimited Revisions
You get to preview your design once it is ready on our website.
You can request any changes or adjust your order before we print your final product. -
Worldwide Delivery
We ship our bespoke items globally with fully tracked shipping methods.
Free shipping on all orders.
T&Cs apply -
Top Pup-stomer Support
Our customer support team work 24/7 via email, as well as live chat. We're very quick to help, and assist you with any enquiries you may have.